Payment Methods
For both online and phone orders, we accept the following payment methods:
- Credit & Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club.
- Digital Wallets & Quick Pay: Apple Pay, Google Pay, Shop Pay, PayPal.
Credit or debit card payments can be made during checkout. Rest assured, we employ the highest security standards and work directly with your bank or card issuer to process your order.
Please note: We strongly recommend avoiding the use of gift cards or prepaid cards for payment, as they can complicate the refund process.
Secure Payment Protection
Verified by Visa & MasterCard Secure Code: Free Village offers secure online payment options. For added protection, we’ve integrated 3-D Secure technology for Visa and MasterCard payments. When you pay by credit card, a secure window will prompt you to enter your personal security code. Your financial institution will authenticate the transaction within seconds, confirming your identity.
PayPal: When you choose PayPal, you will be redirected to the secure PayPal website, where you can log in and finalize the payment.
Credit Card Issues
If you encounter any issues with your card, please check the following:
- Ensure that the cardholder's name, billing address, card number, expiration date, and CVV code are entered correctly.
- The card must be issued by a U.S.-based bank or financial institution. International cards may not be authorized.
- Check if your card has reached its limit for online transactions.
- Ensure the page has not timed out and that you complete the checkout process without leaving the page.
Contact Us
If you experience any payment issues, please contact us at service@free-village.com.