FREE VILLAGE
265LBS Freestanding Commercial Ice Maker Z58120
Product Features
- Rapid Ice Production - Our commercial ice maker produces 45, 105, or 120 ice cubes per batch, significantly outperforming standard daily ice makers. With a daily output of 100, 200, or 265 lbs, it meets even the highest ice demands effortlessly. Plus, with a storage capacity of 33, 48, or 48 lbs, you’ll always have plenty of ice on hand.
- Compact & Durable - The stainless steel commercial ice maker is also in compact design but available to store a large capacity of ice cubes.
- Auto-Cleaning & Transparent Window - Easy press for auto-cleaning. Check the window to know the ice-making status.
- Smart Operation with Advanced Panel - Super advanced panel with clear LCD indicators allows multiple and easy operations.
- Accessories Included - It comes with a full set of accessories, including an ice scoop, water hoses, and a connector.
SPECIFICATIONS
- Dimensions: 21.9 x 17.1 x 31.7 inches (without feet)
- Weight: 90.38 Pounds
- Material: Stainless Steel
- Color: Silver
- Capacity: 265 Pounds
What's in the box?:
- Commercial Ice Machine
- Ice Shovel
- Water Supply Pipes
- Drain Pipe
- Ice Machine Lift
- Installation Kits
Shipping information
Processing Time: 1 - 2 business days
Standard Shipping Time: 2-7 business days
FAQs
Q: If I connect a water bottle do I need an accessory to feed the water to the ice maker?
A: No additional accessories are required. After you install it, you can click Start, and the ice maker will automatically absorb water to make ice.
Q: My ice machine is white but it is stainless steel in product picture. Why?
A: This product is silver. The white is a plastic film to keep product away from scratches during transportation. It can be peeled off and you will see the stainless steel after removing the film.
Payment Method
Free Village Payment Method
*For online and phone order, you may settle by Paypal, Visa, Master, American Express, Meta Pay, Shop Pay, Google Pay, Apple Pay,Discover, and Diners Club.
1. Log in to the Free Village's website, select the product, and submit the purchase information
2. Select Payment by you want.
3. Jump from the Payment platform to the bank and submit the payment.
If there is any payment problem please contact us by freevillage@afterservice.vip
Shipping policy
1. How much is the shipping fee?
In an effort to give our customers the best possible experience, we provide free shipping for all orders.
2. How long does delivery take?
Total delivery time = processing time + shipping time
(not including customs delays, weekends, holidays, and any unforeseen circumstances)
Processing Time: 1 - 2 business days
Standard Shipping Time: 2-7 business days
3. What countries do you ship to?
We ship to the United States only. For a question about a specific order, please call us at +1 833 305 2081.
We cannot deliver to Alaska, Hawaii, Canada, Puerto Rico, other US territories, and some APO addresses. Thanks for your understanding.
4. How will my delivery be shipped?
Amazon functions as our logistics partner to ship out Free Village products. They will choose the carrier that they think works best for our customers.
5. I ordered more than one item. Will they all be delivered at the same time?
We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.
6. Can I change the delivery address of my package after it has been shipped out?
Unfortunately, we cannot change the shipment once the product is en route.
Note: As of 04/01/2022, freevillageshop.com is currently collecting sales taxes from the following 5 states, including Illinois, Washington, Florida, California, and New Jersey.
The state sales tax rate is made up of a base rate and a mandatory local rate that goes directly to city and county tax officials. The total sales tax rate may vary based on local jurisdictions.
Phone: +1 833 305 2081
09:00-18:00 (Monday to Friday) EST; 11:00-20:00 (Saturday to Sunday) EST
Email: sales@free-village.com
Refund & Return Policy
30-day guarantee：
We want every item to be a perfect compliment to your home. You can request a return or exchange within 30 days after delivery if you feel the item doesn't satisfy your home decor. 30-day returns must with the original contents attached and with the original packaging; returned merchandise that does not satisfy these requirements may not qualify for a refund.
How do I make a return?
1. Sign in to your free village account.
2. Select the item(s) you would like to return, fill up the reason, then submit.
3. Print the return label and tape it on the outside of your return parcel.
4. Call the post office to arrange a collection or drop it off at your nearest post office.
NOTE: If you are paying to ship back the return yourself, you can use any shipping method you like, just make sure it's postmarked no later than 30 days from the purchase date.
*The shipping label we provide only works if you are shipping within the US.
How do I find the return label I generated?
Find the returned order in “My Orders” → Click “Order Details” → Click “Return & Refund Record” → Click “View” t
o download.
How long do I have before making a return, and do I have to pay for shipping?
1. You have a max of 30 days to make returns. You must send back and postmark your return packages within 30 days after the purchase date. No returns made after 30 days from the purchase date will be accepted.
2. Shipping is free on your 1st return for any order. You must use the shipping label we provide (See "How do I make a return?" section for details), then send back and postmark the package within 30 days from the purchase date.
Can I still return items if they are worn, damaged, or have the tags removed?
1. You can only return items that are unworn, unwashed, undamaged, have the original tags/packaging attached and hygiene sticker intact.
2. Items with non-returnable marks and free gifts cannot be returned.
If you want to return the goods in person, please email the return tracking number to freevillage@afterservice.vip
Contact Us
If you have any problem, Please ask our Customer Service department for help.
Phone:+1 833 305 2081
09:00-18:00 (Monday to Friday) EST; 11:00-20:00 (Saturday to Sunday) EST
Email: freevillage@afterservice.vip
Warranty policy
Warranty Policy
We warrant the Product against defects in materials and workmanship under ordinary use for one year (If you apply for an extended warranty you can get an extra one year, all the limited warranty below represent the first your warranty) from the date of your original retail purchase from us, except that if the Product is a consumable product (for example, an ink cartridge), this limited warranty is null and void as soon as the consumable part of the Product (for example, the ink) has been consumed.
During the first warranty period, if a defect arises in the Product and you follow the instructions that we will provide to you for returning the Product, we will, at our option, take one of the following actions: (i) replace the Product with either a new or a refurbished Product that is the same as or similar to the Product you purchased; (ii) repair the Product using either new or refurbished parts; or (iii) refund to you the purchase price of the Product. During the extended warranty, you can purchase the product accessories but with no shipping fees.
This limited warranty applies only to hardware components of the product that are not subject to accident, misuse, neglect, fire or damage from other external causes, alteration, repair, or commercial use. This limited warranty is not transferable to any subsequent purchaser or recipient of the Product.
This limited warranty applies to any replacement Product or part, or to any repair, for the remainder of the original warranty period. All parts and Products that you return to us and for which we give you a refund or replacement will become our property upon our receipt.
How to Obtain Service?
For instructions on how to obtain service under this limited warranty, please turn to contact us to find ways.
Customer service will ask you questions to determine your eligibility under this limited warranty. If you are eligible, a replacement order, repair order or refund will be issued, and you'll be given instructions for returning the defective Product. Failure to ship the damaged part or Product back to us may result in your being charged for the replacement part or Product at full retail price. If we choose to send you a replacement or to repair your product, we will pay the cost of shipping the replacement or repaired Product to you.
Further Limitations: to the extent permitted by law, the warranty and remedies set forth above are exclusive and in lieu of all other warranties and remedies, and we specifically disclaim all statutory or implied warranties, including, but not limited to, warranties of merchant-ability, fitness for a particular purpose and against hidden or latent defects. If we cannot lawfully disclaim statutory or implied warranties, then to the extent permitted by law, all such warranties shall be limited to the duration of this express limited warranty and to repair or replacement service.
Some jurisdictions do not allow limitations on how long a statutory or implied warranty lasts, so the above limitation may not apply to you. We are not responsible for direct, special, incidental or consequential damages resulting from any breach of warranty or under any other legal theory. In some jurisdictions the foregoing limitation does not apply to death or personal injury claims, or any statutory liability for intentional and gross negligent acts and/or omissions, so the above exclusion or limitation may not apply to you. Some jurisdictions do not allow the exclusion or limitation of direct, incidental or consequential damages, so the above exclusion or limitation may not apply to you.
This limited warranty gives you specific rights. You may have additional rights under applicable law, and this limited warranty does not affect such rights.
Transparent Window
Equipped with transparent window, it is easy to see the ice making process, to check if the ice bin is full.
Brief Guidance of Intelligent Panel
A: “TIMER CLEAN”button： Quickly press this button once, to enter the Timer setting program.
B: “ON/OFF”button: 1.turn on/off the machine. 2.to cancel the Timer setting with "off" 3. press this button for more than 5 seconds, the unit will switch to ice harvest process by force
C/D: “+”、“-”button： Adjust the ice-making process duration period length.Also to adjust the delay time of the timer.
Note:Detailed information can be found in User Manual
Explanation of Backside Structure
A. Water inlet port for water supply: Use to connect the water supply pipe (recommend to connect with tap water but we still provide water pipe for bottled water use).
B.Power Cord
C. Water draining port：Normal plugged with the cap. When need to drain the water, unplug the cap. And connect the drain pipe.
Why You Should Choose FREE VILLAGE?
