FREE VILLAGE
Commercial Built-in Nugget Ice Maker Z5830N
Product Features
· Efficient Ice Production - Rapidly produces up to 66 lbs of ice daily, ensuring a steady supply for both residential and commercial use.
· Soft and Crisp Crushed Ice - Crystal clear, easy-to-chew ice that melts slowly, maintaining the flavor of your drinks. Perfect for beverages, salad bars, and seafood displays.
· Two Ice Baskets & Built-in Water Pump - Features a built-in pump for easy drainage and two 9-lb capacity ice baskets for continuous ice production.
· User-Friendly Design - Durable 15x16.3x33.1 inch stainless steel construction, designed for heavy-duty use in commercial or home settings, adding aesthetic appeal.
· LCD Control Panel for One-Touch Operation - Simple, intuitive controls with one-touch self-cleaning, 24-hour timer, and reminders for water shortage and full ice bin, ensuring hassle-free operation.
Specifications
Dimensions: 16.34"D * 33.1"H * 14.96" W
Ice Capacity Generation Per Day: 66 Pounds
Storage Capacity: 25 LBS
Material:Stainless Steel
Voltage:115V/60Hz
ETL Certified:Yes
Ice Production Time:11 - 20 Minutes
Self Cleaning:Yes
What's in the box?:
- 1 x Ice Maker
- 1 x Ice Scoop
- 1 x Water Inlet Hose
- 1 x Drain Hose
- 2 x Connectors
- 1 x User Manual
Shipping information
Processing Time: 1 - 2 business days
Standard Shipping Time: 2-7 business days
Payment Method
Payment Methods
For both online and phone orders, we accept the following payment methods:
- Credit & Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club.
- Digital Wallets & Quick Pay: Apple Pay, Google Pay, Shop Pay, PayPal.
Credit or debit card payments can be made during checkout. Rest assured, we employ the highest security standards and work directly with your bank or card issuer to process your order.
Please note: We strongly recommend avoiding the use of gift cards or prepaid cards for payment, as they can complicate the refund process.
Secure Payment Protection
Verified by Visa & MasterCard Secure Code: Free Village offers secure online payment options. For added protection, we’ve integrated 3-D Secure technology for Visa and MasterCard payments. When you pay by credit card, a secure window will prompt you to enter your personal security code. Your financial institution will authenticate the transaction within seconds, confirming your identity.
PayPal: When you choose PayPal, you will be redirected to the secure PayPal website, where you can log in and finalize the payment.
Credit Card Issues
If you encounter any issues with your card, please check the following:
- Ensure that the cardholder's name, billing address, card number, expiration date, and CVV code are entered correctly.
- The card must be issued by a U.S.-based bank or financial institution. International cards may not be authorized.
- Check if your card has reached its limit for online transactions.
- Ensure the page has not timed out and that you complete the checkout process without leaving the page.
Contact Us
If you experience any payment issues, please contact us at service@free-village.com.
Shipping Policy
Shipping Policy
Last updated: January 9, 2026
SHIPPING COVERAGE
We currently offer shipping ONLY to addresses within the contiguous 48 United States.
We DO NOT ship to the following locations:
- Alaska
- Hawaii
- Puerto Rico
- U.S. Territories (Guam, U.S. Virgin Islands, American Samoa, etc.)
- APO/FPO/DPO military addresses
- International addresses (outside the United States)
Orders placed with shipping addresses outside the contiguous 48 states will be cancelled and refunded.
SHIPPING RATES & DELIVERY TIMES
Contiguous 48 United States:
- Standard Shipping: FREE on all orders | 3-5 Business Days
Note: Business Days are Monday through Friday, excluding federal holidays. The delivery date shown is calculated as: Ship Date + Transit Time = Estimated Delivery Date. Your order may arrive sooner than the estimated date.
FREE SHIPPING POLICY
We offer FREE Standard Shipping on all orders shipped to addresses within the contiguous 48 United States.
- Minimum Purchase: No minimum required
- Eligible Locations: Contiguous 48 U.S. states only
- Delivery Time: 3-5 Business Days (after order ships)
SHIPPING CARRIERS
We've partnered with trusted carriers to ensure your order is delivered securely and on time:
- UPS (United Parcel Service)
- FedEx
- USPS (United States Postal Service)
- FdsExpress
The carrier for your order will be selected based on your location and the size/weight of your items to ensure optimal delivery.
ORDER PROCESSING & SHIP TIMES
Processing Time:
- Orders placed before 12:00 PM PST on business days (Monday-Friday) will typically ship the same business day
- Orders placed after 12:00 PM PST will ship the following business day
- Orders placed on weekends or federal holidays will ship on the next business day
- We ship orders within 24 hours on regular business days (Monday-Friday, non-holidays)
Transit Time: 3-5 Business Days for standard shipping (after order ships)
All carriers provide transportation Monday through Saturday.
SALES TAX
Sales tax will be calculated and collected at checkout based on your shipping address and local tax regulations. The final price you pay includes the product price plus applicable sales tax.
No customs duties, import taxes, or international fees apply as we only ship within the United States.
SHIPPING ADDRESS MODIFICATION
If you need to change your shipping address or other order details, please contact us immediately at service@free-village.com.
Before your order ships: We can modify your shipping address and order details. Please contact us as soon as possible.
After your order has shipped: We cannot change the shipping address once the package is in transit. You may need to work with the carrier directly or return the item in accordance with our Return Policy.
To ensure accurate delivery, please double-check all information you enter during checkout, especially that your shipping address is within the contiguous 48 United States.
ORDER VERIFICATION
While we process your order, you may be contacted by a customer service representative to verify your order and billing information. If you cannot be reached, your order may be delayed. The best way to ensure there is no delay in your delivery is to verify all information is correct during checkout.
DELIVERY DELAYS
Please note that during the following circumstances, delivery times may be extended beyond our standard 3-5 business day estimate:
- National holidays and peak shopping seasons
- Inventory shortages
- Shipping carrier delays
- Extreme weather conditions
- Other unforeseen circumstances beyond our control
We appreciate your patience during these times. If you have concerns about your delivery, please contact us at service@free-village.com.
INSPECTING YOUR ORDER UPON ARRIVAL
If your order shipped via freight carrier, please thoroughly inspect your item before signing for the package. We recommend that you verify the following before signing the bill of lading:
- Correct Item: Make sure you have received the correct product(s)
- Package Condition: Check for damage beyond normal wear and tear that occurs in transit, which could indicate the item was damaged during shipping
If your order is correct and in good condition: Please sign for the package.
If you did not receive the correct item or find significant damage: Please refuse the package and contact our customer service team at service@free-village.com immediately. We will provide you with instructions to get your order corrected.
GUARANTEED DELIVERY DATES
If you need your order delivered by a specific date, we recommend contacting our customer service team at service@free-village.com before placing your order to confirm availability and guarantee a ship date.
CONTACT US
For any questions about shipping or delivery times, please contact us at service@free-village.com.
Warranty policy
Warranty Policy
We warrant the Product against defects in materials and workmanship under ordinary use for one year (If you apply for an extended warranty you can get an extra one year, all the limited warranty below represent the first your warranty) from the date of your original retail purchase from us, except that if the Product is a consumable product (for example, an ink cartridge), this limited warranty is null and void as soon as the consumable part of the Product (for example, the ink) has been consumed.
During the first warranty period, if a defect arises in the Product and you follow the instructions that we will provide to you for returning the Product, we will, at our option, take one of the following actions: (i) replace the Product with either a new or a refurbished Product that is the same as or similar to the Product you purchased; (ii) repair the Product using either new or refurbished parts; or (iii) refund to you the purchase price of the Product. During the extended warranty, you can purchase the product accessories but with no shipping fees.
This limited warranty applies only to hardware components of the product that are not subject to accident, misuse, neglect, fire or damage from other external causes, alteration, repair, or commercial use. This limited warranty is not transferable to any subsequent purchaser or recipient of the Product.
This limited warranty applies to any replacement Product or part, or to any repair, for the remainder of the original warranty period. All parts and Products that you return to us and for which we give you a refund or replacement will become our property upon our receipt.
How to Obtain Service?
For instructions on how to obtain service under this limited warranty, please turn to contact us to find ways.
Customer service will ask you questions to determine your eligibility under this limited warranty. If you are eligible, a replacement order, repair order or refund will be issued, and you'll be given instructions for returning the defective Product. Failure to ship the damaged part or Product back to us may result in your being charged for the replacement part or Product at full retail price. If we choose to send you a replacement or to repair your product, we will pay the cost of shipping the replacement or repaired Product to you.
Further Limitations: to the extent permitted by law, the warranty and remedies set forth above are exclusive and in lieu of all other warranties and remedies, and we specifically disclaim all statutory or implied warranties, including, but not limited to, warranties of merchant-ability, fitness for a particular purpose and against hidden or latent defects. If we cannot lawfully disclaim statutory or implied warranties, then to the extent permitted by law, all such warranties shall be limited to the duration of this express limited warranty and to repair or replacement service.
Some jurisdictions do not allow limitations on how long a statutory or implied warranty lasts, so the above limitation may not apply to you. We are not responsible for direct, special, incidental or consequential damages resulting from any breach of warranty or under any other legal theory. In some jurisdictions the foregoing limitation does not apply to death or personal injury claims, or any statutory liability for intentional and gross negligent acts and/or omissions, so the above exclusion or limitation may not apply to you. Some jurisdictions do not allow the exclusion or limitation of direct, incidental or consequential damages, so the above exclusion or limitation may not apply to you.
This limited warranty gives you specific rights. You may have additional rights under applicable law, and this limited warranty does not affect such rights.
Why You Should Choose FREE VILLAGE?
